Monica and her daughter share their story of how CAPlus made a difference in their lives.
I have never regretted my investment in the CAPlus service and feel that it has more than paid for itself. College and the entire process of visiting colleges, applying to colleges and the financial aid system has changed dramatically since I applied to college in the 80s! I would have been lost without CAPlus guiding me (and my daughter) through the entire process, reminding us of important deadlines, helping my daughter with her resume, application essays, etc.
The staff at CAPlus is great, especially our personal CES. She was extremely helpful with every step of the process, including helping us with the FASFA two years in a row. She had great insight into applying to “leverage” colleges in order to have some good financial aid packages to use when negotiating with my daughter’s first choice school. My daughter ended up getting a better package at her first choice (UNH) then any offered by NY state schools!
I am also impressed that the quality of service does not diminish once the student is accepted and in school. We had a few reasons to contact our CES this year with questions related to my ex-husband’s employment status changes, my daughter’s issues with changing her major, etc. and our CES still replies to our emails promptly, and is always willing to help in any way she can, including taking the time to call UNH to help us with negotiating their process for major changes. She has developed a personal relationship with my daughter to the extent that my daughter feels comfortable emailing her for advice.
I have had people tell me that I was crazy to pay for advice on college planning. They said, “Why would you pay for something you can do yourself for free?” To which I respond, I can do my taxes myself, but I don’t; my accountant knows how to get me the best return I can get, ethically. Same applies here. There are bits of information that most people do not know or understand that CAPlus adds to the process. When you look at how expensive college is, the costs that occur with mistakes filling out the FASFA, missing important deadlines or not knowing how to negotiate financial aide packages can add up fast and make it an even more expensive proposition.