CAPlus franchisee training
Training takes place over two days and covers a wide range of topics designed to equip the franchisee with the necessary tools to run a successful business. You will learn how to deliver the seminar, schedule client meetings, use marketing tools effectively, and understand the back office process. Franchisees are given a number of hard copy and electronic tools together with the knowledge of how to implement them efficiently.
As an example, part of the training addresses the following questions:
What is the service I am providing?
- Our mission and objective
- How we differ from competitors
How do I find a client?
- Who are our clients
- Prospecting
- Marketing and promoting your business
What does the service include?
- Sample reports
- Newsletter
- How to guide client communication
How is the service delivered?
- Seminars, lunch and learns
- Our non-financial value
When is the service delivered?
- Documentation, monthly reports, etc.